A journalist staying at a hotel in Shanghai was surprised when she ordered extra coffee pods and it was delivered by a robot.
Anna Fifield of the Washington Post, recently took to Twitter to share her unique experience with the ‘chatty’ bot who arrived at her door bearing the pods. The Beijing bureau chief of the newspaper, wrote, ‘I called for more coffee pods in my Shanghai hotel room and this is how they came to me’.
On opening the door, the journalist is heard saying ‘Good Morning, robot!’ while pressing the ‘open’ button to retrieve the pods — one normal, another decaf.
I called for more coffee pods in my Shanghai hotel room and this is how they came to me:29K6:14 AM – Nov 20, 2019Twitter Ads info and privacy7,190 people are talking about this
When asked how the robot rang the doorbell, the journalist said that the machine called on the room’s phone to let her known that it was waiting outside in English and Chinese.
Don Fraser@donscot23 · Nov 20, 2019
Room service but how does that robot knock on the door? https://twitter.com/annafifield/status/1196952444640661504 …Anna Fifield✔@annafifieldI called for more coffee pods in my Shanghai hotel room and this is how they came to me:
the robot called my room phone and told me (in Chinese and English) that it was waiting outside55511:41 AM – Nov 20, 2019Twitter Ads info and privacy51 people are talking about this
Some thought the robot was cute, but others felt it could have been more generous with the coffee pods. Some also pointed out that the customer didn’t tip the robot and it might be a good way to save some cash. Others shared similar experiences.
So the @Disney #STARWARS Hotels eventually *have* to have these but R2 Units, right? https://twitter.com/annafifield/status/1196952444640661504 …Anna Fifield✔@annafifieldI called for more coffee pods in my Shanghai hotel room and this is how they came to me:953:31 PM – Nov 20, 2019Twitter Ads info and privacy30 people are talking about this
Can it serve Pinot Noir too? https://twitter.com/annafifield/status/1196952444640661504 …Anna Fifield✔@annafifieldI called for more coffee pods in my Shanghai hotel room and this is how they came to me:36:33 AM – Nov 20, 2019 · Washington, DCTwitter Ads info and privacySee Demetri Sevastopulo’s other Tweets
Susie Sandilands✔@IamSusieMiller
A robot to bring me my nespresso every day would be an amazing addition to my life https://twitter.com/annafifield/status/1196952444640661504 …Anna Fifield✔@annafifieldI called for more coffee pods in my Shanghai hotel room and this is how they came to me:13:55 PM – Nov 20, 2019Twitter Ads info and privacySee Susie Sandilands’s other Tweets
Alistair Coleman✔@alistaircolemanReplying to @annafifield @euan
I, for one, welcome our caffeine-bearing overlords.735:05 PM – Nov 20, 2019Twitter Ads info and privacySee Alistair Coleman’s other Tweets
블레어✔@TalkativeBlairReplying to @annafifield
An excessive amount of innovation for TWO coffee pods 626:53 AM – Nov 20, 2019Twitter Ads info and privacySee 블레어’s other Tweets
Richard N. Liu | 劉念祖 | 리처드 리우 | リチャード・N・リュー · Nov 20, 2019Replying to @annafifield
Yup had the same pleasant surprise experience in Beijing last month for my water and the best part was no tips required lol
I was staying in a hotel in South Korea last month. One of these robots pushed its way into the lift as I was trying to get out. I found myself talking to it saying let me out of the lift first. They need etiquette training. 73811:12 AM – Nov 20, 2019Twitter Ads info and privacy53 people are talking about this
Trevor Curwin@tcurwinReplying to @annafifield
Yeah, my hotel robot (looks the same!) in Shenzhen brought me cough drops this week. It has a little kid’s voice and barges onto the elevators too
472:03 PM – Nov 20, 2019Twitter Ads info and privacySee Trevor Curwin’s other Tweets
I thought only humans and cats walk away talking to themselves. now robots too! https://twitter.com/annafifield/status/1196952444640661504 …Anna Fifield✔@annafifieldI called for more coffee pods in my Shanghai hotel room and this is how they came to me:627:54 AM – Nov 20, 2019Twitter Ads info and privacy20 people are talking about this
Tin Royers✔@nicadispatchReplying to @annafifield
I love how it goes nattering off down the hall3336:19 AM – Nov 20, 2019Twitter Ads info and privacySee Tin Royers’s other Tweets
== @3lifestoneReplying to @annafifield @daveweigel
She was saying, you are the cutest person in the universe. do you want to take a selfie with me? Don’t forget to give me a . Wish you have a century long happiness.857:07 AM – Nov 20, 2019Twitter Ads info and privacySee == ‘s other Tweets
Norman Jefferson@JeffNormReplying to @annafifield @ebruenig
Thanks, Rosie!279:20 AM – Nov 20, 2019Twitter Ads info and privacySee Norman Jefferson’s other Tweets
Why does it’s chattering away down the hall remind me of Marvin from #HitchhikersGuidetotheGalaxy? xD https://twitter.com/annafifield/status/1196952444640661504 …Anna Fifield✔@annafifieldI called for more coffee pods in my Shanghai hotel room and this is how they came to me:5:39 PM – Nov 20, 2019Twitter Ads info and privacySee Sourya Banerjee’s other Tweets
Joseph the Benedictine@OLRefugeMonksCAReplying to @annafifield @mo_dombrowski
So I guess that means there are a couple of human beings without jobs because of that silly machine. Did you have to tip?247:13 AM – Nov 20, 2019Twitter Ads info and privacySee Joseph the Benedictine’s other Tweets
I see this as the story about unemployment. Thanks to the Shanghai hotel. https://twitter.com/annafifield/status/1196952444640661504 …Anna Fifield✔@annafifieldI called for more coffee pods in my Shanghai hotel room and this is how they came to me:5:06 PM – Nov 20, 2019Twitter Ads info and privacySee Mokhula’s other Tweets
Incidentally, a restaurant in Ahmadabad started using robots to serve food, while another in Bengaluru has one that sings and entertains guests.
In Japan, the Henn-na Hotel made headlines in 2015 for letting robots maintain the premises. However, by 2019, most of the bots were fired after they reportedly created more work for the humans working there.
However, some have complained that these ‘cool’ services lack the warmth that defines the industry, and costs people jobs
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